Managing your health shouldn’t be complicated. Whether you’re scheduling an appointment, checking test results, or asking a question about your medication, MyLGHealth makes it easier than ever to stay on top of your medical needs—all in one secure place.
As the online patient portal for Penn Medicine Lancaster General Health, MyLGHealth gives you direct access to your personal health information, medical team, and services from the comfort of your home or while on the go. If you’re still not using it, you’re missing out on a powerful tool that can simplify your healthcare experience.
MyLGHealth Benefits Guide
The MyLGHealth Benefits Guide offers a comprehensive overview of the programs, services, and support available to team members across Penn Medicine Lancaster General Health. This guide is designed to help you understand and navigate everything from health insurance options and retirement plans to wellness initiatives, professional development opportunities, and work-life balance resources.
Whether you’re just starting your career or are a long-time team member, MyLGHealth is committed to supporting you at every stage with benefits that promote both professional success and personal well-being.
What’s Inside the MyLGHealth Benefits Guide?
This resource walks you through the many ways you can take advantage of being part of the Lancaster General Health team. Key areas include:
Comprehensive Health Coverage
Explore various health plan options that include:
- Medical, dental, and vision insurance
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Prescription drug coverage
- Preventive care services
Plans are designed to be flexible and competitive, ensuring that you and your family receive quality care when you need it most.
Financial Wellness & Retirement Planning
MyLGHealth supports your long-term financial goals with:
- 403(b) retirement savings plans with employer matching
- Access to financial advisors and planning tools
- Life and disability insurance
- Student loan assistance and tuition reimbursement
These benefits empower you to plan ahead and feel confident about your financial future.
Wellness & Employee Support Programs
Well-being is more than just physical health. That’s why the guide also outlines:
- Onsite fitness centers and wellness challenges
- Mental health support through Employee Assistance Programs (EAP)
- Health coaching and lifestyle management
- Nutrition and weight management services
These resources encourage a balanced, healthy lifestyle to help you thrive in and outside of work.
Professional Growth & Career Development
At MyLGHealth, your growth matters. The benefits guide includes details on:
- Continuing education reimbursement
- Training and certification support
- Internal mobility programs and leadership development tracks
- Access to seminars, mentorships, and learning resources
This commitment to development helps you expand your skills and reach your career goals.
Work-Life Balance & Flexibility
The organization understands the importance of harmony between work and life. Benefits include:
- Paid time off (PTO) and extended sick leave
- Paid parental leave and adoption support
- Flexible scheduling (where applicable)
- Remote and hybrid work options for eligible roles
These policies allow you to focus on what matters most—your family, your health, and your happiness.
Why This Guide Matters
The MyLGHealth Benefits Guide isn’t just a list of perks—it’s a reflection of the organization’s deep-rooted commitment to its people. Each benefit is thoughtfully designed to enhance your well-being, strengthen your career path, and help you feel supported in every part of your life.
Whether you’re exploring medical coverage, trying to build financial security, or looking for mental health support, the guide gives you the clarity you need to make informed choices and maximize your benefits.
Benefits of Using MyLGHealth: Your Gateway to Convenient, Connected Healthcare
In this post, we’ll walk you through the top benefits of using MyLGHealth—and how it can make managing your care smoother, safer, and smarter.
1. 24/7 Access to Your Health Information
One of the most appreciated features of MyLGHealth is the ability to access your health records anytime, anywhere.
Once logged in, you can view:
- Lab results
- Immunization records
- Allergies
- Past visit summaries
- Medications
- Radiology reports
- And more
You no longer have to wait for a phone call or mailed letter to receive test results. Most lab results are posted promptly, often within a day or two after they’re finalized. This kind of instant access empowers you to be more involved in your health decisions.
2. Schedule, Reschedule, or Cancel Appointments Online
Gone are the days of calling during business hours and waiting on hold to book a doctor’s appointment. With MyLGHealth, you can:
- View available appointment times
- Schedule directly with your provider
- Cancel or reschedule when your plans change
- Set reminders to avoid no-shows
Whether it’s your annual physical, a specialist consultation, or a follow-up visit, the portal makes managing appointments easy and stress-free.
3. Send Secure Messages to Your Care Team
Have a question about a medication? Want to clarify instructions from your last visit? Instead of calling and waiting for a call back, you can send a secure message through MyLGHealth.
This feature allows you to:
- Ask non-urgent medical questions
- Request prescription renewals
- Share updates with your provider
- Get advice on symptoms or side effects
Your care team usually responds within one to two business days, offering a convenient alternative to in-person visits or phone calls.
4. Manage Prescriptions with Ease
With MyLGHealth, you can view your current medications, request refills, and even track when they were last filled. You’ll also receive alerts when prescriptions are ready or if there’s an issue.
This streamlined access to prescription management:
- Saves time
- Reduces errors
- Keeps your medication records organized
No more digging through bottles or calling the pharmacy for updates—everything you need is at your fingertips.
5. View and Pay Medical Bills Online
Paying medical bills is never fun, but at least with MyLGHealth, it’s simpler and more transparent.
From the portal, you can:
- View detailed billing statements
- Check your balance
- Make one-time or recurring payments
- Set up payment plans if needed
Plus, you can download receipts and keep track of what’s been paid—all from one secure location.
6. Access for Parents and Caregivers (Proxy Access)
If you’re caring for a child, elderly parent, or loved one, MyLGHealth allows you to manage someone else’s health information through proxy access (with proper permission).
This means you can:
- View their test results
- Manage their medications
- Schedule appointments
- Communicate with their providers
It’s a helpful tool for family caregivers and parents who want to stay informed and involved.
7. Secure, HIPAA-Compliant Platform
Security and privacy are a top priority. MyLGHealth uses industry-standard encryption and is fully HIPAA-compliant, meaning your personal health information is protected at all times.
Your account is password-protected, and you can enable two-factor authentication for an added layer of security. This gives you peace of mind knowing your data is in safe hands.
8. Mobile App Convenience
MyLGHealth is powered by MyChart, which means you can download the MyChart mobile app and take your healthcare on the go.
With the app, you can:
- Log in using Face ID or fingerprint
- Check in for appointments
- Message your care team
- Get notifications and updates instantly
Whether you’re waiting at the dentist, commuting, or traveling, your health information travels with you.
9. Personalized Health Tools and Reminders
MyLGHealth doesn’t just show your medical history—it helps you stay on top of your future care, too.
Features include:
- Health reminders (e.g., flu shots, check-ups)
- Preventive care recommendations
- Wellness tracking tools
- Access to educational resources tailored to your conditions
- This proactive approach supports long-term wellness and helps you prevent problems before they start.
10. Seamless Communication Across Penn Medicine
Because MyLGHealth is integrated with Penn Medicine’s broader network, your records can travel with you across various locations and specialists. This makes coordination between primary care, specialists, labs, and imaging departments much smoother.
No need to bring paper forms or retell your story multiple times—your providers have the most up-to-date information available instantly.
Frequently Asked Questions
To help you navigate the MyLGHealth Benefits Guide, here are some of the most frequently asked questions about eligibility, changes, providers, and making the most of your benefits with Penn Medicine Lancaster General Health.
Q: When do my benefits become active?
For new team members, most benefits begin on the first day of the month following your start date. For existing employees, any changes you make during Open Enrollment typically take effect on January 1 of the following calendar year.
Q: Can I update my benefits mid-year?
Generally, benefit selections are locked in for the full plan year unless you experience a qualifying life event. These events include things like:
- Marriage or divorce
- Birth or adoption of a child
- Loss of other health coverage
If one of these events occurs, you must notify HR and make your changes within 30 days of the event.
Q: How do I find in-network doctors and providers?
To locate providers in your plan’s network:
- Visit your health insurance provider’s website
- Use their “Find a Provider” tool
- Or download and use their official mobile app for real-time access
Choosing in-network care helps you avoid unnecessary costs and ensures you get the most from your coverage.
Q: What happens to my benefits if I leave Lancaster General Health?
In most cases, your benefits will end on your last day of employment. However, you may be eligible for COBRA continuation coverage, which allows you to maintain your health benefits for a limited time at your own expense.
Before you leave, Human Resources will provide a full breakdown of your options and next steps.
Q: How can I get the most value from my MyLGHealth benefits?
Here are a few ways to maximize what’s offered:
- Schedule preventive care to stay ahead of health issues
- Join wellness programs and take advantage of health coaching
- Contribute enough to your retirement plan to receive the full employer match
- Use FSAs or HSAs to save money on healthcare expenses tax-free
- Utilize the Employee Assistance Program (EAP) for mental health and life support resources
These strategies can help improve your health and financial well-being while minimizing out-of-pocket costs.
Conclusion
The MyLGHealth Benefits Guide is more than a reference—it’s a roadmap for protecting your health, securing your future, and balancing your life.
The benefit programs available to employees at Lancaster General Health are thoughtfully designed to support:
- Physical wellness
- Financial security
- Personal development
- Career growth
- And a healthy work-life balance
Take time to review your options carefully, and don’t hesitate to reach out to Human Resources if you have questions or need guidance.
At MyLGHealth, your well-being matters—and the benefits offered reflect a deep commitment to your success both at work and at home.
Make the most of your MyLGHealth benefits—and enjoy a fulfilling, empowered journey with one of Pennsylvania’s most respected healthcare organizations.